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September 9, 2009

Ready to throw your iPhone out the window? (video)

Filed under: technology — Chris @ 8:29 pm

Frequent travelers living the Bay Area have lovingly embraced the iPhone perhaps more than anyone else in the country. (Ooooh! Ahhhhh! Kewl! Hey, check out this new app! Lemme take your pic!)

But that love is getting put to the test as iPhone users, who pay significantly more for their phones and their service plans than most other cellular users, experience dropped calls and slow data retrieval with no end in sight.

Paying a premium should mean that you get premium quality in return. But based on anecdotal evidence, and a recent rash of negativity in the blogosphere, it’s clear that iPhone users, especially those in the Bay Area, have had it.

Interestingly, most of the vitriol is directed at AT&T, and not Apple, the maker of the iPhone. (AT&T holds an exclusive contract as the sole provider of the iPhone…for now.)

For most of the last two years, AT&T has acted in true Ma Bell fashion remaining mostly silent on the issue, or offering up vague statements about billion dollar network upgrades. None of that made folks who have to walk outside their home or office to get a signal feel any better.

But now that the complaining has reached fever pitch, AT&T is launching a social media campaign to fight back.

So, iPhone users, meet “Seth the Blogger Guy” in this AT&T-produced video and let us know what you think. Do you believe what he’s saying? Do you think your service is going to get better? Or do you still want to throw your iPhone out the window? PLEASE leave your comments below!

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1 Comment »

  1. The iphone is a TOY not a PHONE. I should of got the itouch and kept my verizon phone. I am one of those people who have to go outside to make/take calls. I’m over it ATT! The video clip is nice,but doesn’t keep me now. By the time ATT gets their network upgraded. I’ll be long gone. ATT should of been proactive instead of reactive to dropped calls. We’ve been complaining since the first iphone hit the stores!

    Comment by Darkley Bean — September 9, 2009 @ 11:25 pm | Reply


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